Customers raise and track support requests on a branded portal. Tickets land in ClickUp; your team works them there.
Built for teams running on ClickUp · A modern alternative to Jira Service Desk
They come from a ClickUp workspace they want to extend, or a JSD install they've outgrown.
Already on ClickUp?
Your team works tickets in ClickUp. Your customers see a branded portal. CliqDesk syncs the two without ever showing the workspace.
Tired of Jira Service Desk?
JSD does the job once it's configured. By the time you've paid Atlassian and the consultant who set it up, the support portal has cost more than it should. CliqDesk gives you the same outcome with less of the apparatus.
help.yourcompany.com No professional services engagement. No 40-page setup guide. Just three steps.
Paste a ClickUp API key, pick the list new tickets should land in, and map your custom fields.
Upload your logo and pick your colours. Point a custom domain at us; SSL is automatic.
Send your customers the link. Or forward an existing inbox and let mail route straight in.
The boring stuff, done right. So you can focus on actually helping customers.
Brand it however you want. Customers see your portal, not ClickUp's.
Define the exact fields you need per request type. Validate before tickets ever reach your team.
Customers reply by email, your team replies in ClickUp. Both see the same conversation.
Route new tickets to the right list, assignee, or priority based on form answers.
Customers upload files; they land on the ClickUp task as native attachments. No middlemen.
We're rolling out access to small batches of teams. Drop your email and we'll be in touch.